Payments
March 1, 2024

Advance Bookings: How to Charge Card Details from Online Travel Agents

Receive and charge customer or virtual cards from Booking.com or Expedia easily with Tab. Benefit from secure payments, reduced no-shows, and simple refunds. Learn more!

If you’ve received card details from Booking.com or Expedia, then we have a solution for you.

What types of cards might I receive?

You can receive two types of cards from Booking.com or Expedia:

  1. You can receive the customer’s card details directly
  2. You can receive a Virtual Card (this is where Booking.com or Expedia have already charged the customer and is a way of them paying you)

If you’re not sure, you can use the information here to work out which card you have.

Some POS systems will allow you to charge cards remotely, but you should check how much they charge you for this. Virtual Cards in particular can be very expensive.

Charging customer card details

If you have a Tab account, you can charge secure customer card details provided by the OTA using our Advance Booking feature. You simply enter the customer details, including their card details, and click on ‘Take Payment’!

Charging customer card details when you receive them has lots of advantages - it can reduce no shows and payment disputes, and helps you filter out booking fraudsters. We always recommend that you charge the card details when you receive the booking, securing the payment with your refund policy. For any unsuccessful payments, you can always send the guest a payment link. If they don’t pay, you know to cancel the booking and make the space available for legitimate guests.

With Tab, you can easily manage refunds too (both in full and partial) - it’s easy, free, and we refund all fees.

We charge 2.9% + 1 USD to process Advance Bookings. Like with our other payments, we charge a small customer fee because we convert the payment into a local payment for the customer, saving them expensive international fees from their bank. This means that Tab is usually cheaper for your customer too. Read more about why here.

Charging virtual cards

Charging Virtual Cards is even easier. Tab has a specific feature to charge Virtual Cards from a number of providers, not just Booking.com and Expedia. Simply enter the cards details and charge the card.

This feature costs 5.9% per transaction (there is no customer fee) as Virtual Cards are more expensive to process, so we do recommend sticking to customer card details if you are given the option!

Conclusion

In summary, efficiently handling card payments from Booking.com or Expedia can streamline your operations and enhance your guest experience. By understanding the types of cards you receive and leveraging Tab's features, you can reduce no-shows, minimize payment disputes, and manage refunds effortlessly. Whether you're processing customer card details or Virtual Cards, Tab provides a secure and cost-effective solution tailored to your needs. Don't let payment processing complexities hinder your business—embrace Tab's tools to ensure smooth and reliable transactions.

Ready to optimise your payment process?

Sign up for a free Tab account today and start taking control of your bookings!

More success stories

Ecotourism Nam Et-Phou Louey

"Collecting advance and instant credit card payments in Lao currency (LAK) with free payouts to Lao bank accounts! A game changer!"

Janina
Ecotourism Advisor, Ecotourism Nam Et-Phou Louey
Laos
Read their story  ➞
Coral Point Diving

"My favorite thing is that there's no card reader required - I can accept payment anywhere with my phone."

Gianluca
Owner, Coral Point Diving
Dominican Republic
Read their story  ➞
Bamboo Jam

"Tab provides simple and transparent payments, a safe online gateway, payouts every week, and lower fees than other providers. Our customers love it."

Adam
Owner, Bamboo Jam
Cambodia
Read their story  ➞

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